Not All “AI Agents” are Created Equal

As AI technology and terminology establish roots in enterprises, more and more automation solution providers are adding the word “AI agents” to their legacy solutions architecture, and in most cases, these are “wrapper agents” that leverage results from GenAI/LLM solutions....

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Artificial Decision Intelligence – The Next Source of Productivity Gains for Operations

Artificial intelligence is synonymous with a variety of algorithm-based tools that leverage technology to do the mundane tasks historically performed by staff members. But with those tools the process of interpretation and decision-making still rests on people. Artificial Decision Intelligence (ADI) closes this human intervention gap by automating the decision analysis and what-if planning usually performed by staff.

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